The personal touch: how Southern Steel WA goes the extra mile for our clients
At Southern Steel WA, our team of steel supply and processing experts is our most valuable asset. Passionate about steel, we’re committed to providing our clients with personalised service and custom steel solutions – just one of the reasons why we have so many loyal clients.
We spoke with one of WA’s leading engineering and steel fabricators and specialists in the production of high-quality steel fabrication, about how Southern Steel WA’s personal touch makes us their supplier of choice for structural steel.
A track record of reliability
Working on huge projects in the region, our client understands that delivering on-time and on-budget comes down to much more than just the reliable delivery of high-quality steel.
“We’ve been working with Southern Steel WA for over 12 years, and I can’t see that coming to an end anytime soon. Nothing is too hard for them. They take care of whatever we need without question,” says the project manager.
We’ve built an enviable reputation on the exceptional customer service we provide for our clients. Our unparalleled in-house capability means we can push boundaries when it comes to the supply and processing of high-quality steel; and our people – and the personalised service we deliver with a smile – sets us apart.
Quality steel and service
At Southern Steel WA, the quality of our steel is of paramount importance to us, so we go out of our way to source the best.
“We did external steel work on a massive building, as well as six of the eight buildings in the new Fiona Stanley Hospital. We don’t have the capacity to store that amount of steel, but they’ve got a huge amount of warehouse space and they let us leave our steel with them free of charge. They process steel as well – beam and angle lines – which a lot of steel merchants don’t do, and that works really well for us.”
The majority of the steel we supply is Australian, although we have excellent long-term relationships with first-rate suppliers around the world, so you can be confident that we’ll always source the correct grade of material to meet your needs.
At Southern Steel WA, our unparalleled steel supply and processing capability are only matched by our in-house expertise. Our handpicked, expert team members have years of industry experience, so you can rest assured that we understand the unique requirements of the different sectors we service.
“Their steel is always the highest quality, but it’s the people we deal with every day that sets them apart from the others. Southern Steel WA feels like more of a family business, the way it’s run. It’s more personal. They go out of their way to help, and the person you’re dealing with is authorised to make a decision, so there’s no back and forth to get approval. That saves us a lot of time!”
We know what our clients need, and how to ensure each project meets its own unique deadlines and specifications. With just one point of contact to coordinate and manage the process, we collaborate with our clients to ensure the highest efficiency and quality, from planning and processing through to delivery.
Your last stop in structural steel search
Whether you need high-quality off-the-shelf components or a bespoke grade of steel, we have unparalleled capability to meet the unique needs of your project.